Outsourcing facility management involves turning over the entire management and decision-making authority of the facility management operation to a team outside the organization. It should assist businesses to maximize returns on investment and establish future competitive benefits within the marketplace.
Facilities in Nigeria are becoming highly sophisticated. With the buildings getting smarter, there are issues such as access control, security breaches and maintaining critical communication structure intact that arise.
Most organizations these days in Nigeria are still holding on to conventional management style which incorporates a small organization team in one department. They solely focus on the performance of the facilities and services of the building like the maintenance department where they concentrate all their attention on the equipment and services.
Today, facility management has taken a broader dimension as it can serve more than just taking care of the equipment. Complete outsourcing of facility management activities has been introduced to help businesses maximize their output and thereby increasing their returns on investment.
For instance, it is required for organizations to aim for maximum output from their facilities in order to reduce building life-cycle costs. this will help to maximize profits.
Outsourcing in facility management is contracting out the management of organization facilities partly or wholly to obtain the services or products from an outside provider instead of having them provided by in-house resources.
In the attempt of outsourcing the facility management processes, it is important to ensure that the organization’s mission and long-term goals and objectives are achieved.
The facilities management team is generally responsible for a wide range of management functions and ensuring everything to do with the physical infrastructure of the business is running as it should, as well as identifying areas for greater efficiency and cost-saving.
These may vary depending on the organization or project the Facility Management works in and the sector within which the organization sits.
However, we will look at 4 of the key benefits of outsourcing facility management functions to external teams.
1. Get access to skilled expertise and still focus on core activities
One of the primary reasons why a business may want to outsource facility management activities is grant access to a pool of skilled expertise. Facility management outsourcing would help leverage the knowledge & expertise of trained professionals who are subject matter experts in managing the facility.
To allow organizations to focus on the core mission in providing a high-quality product and service to the customer offshoring the task to people who can perform it better makes sense.
For SMEs, Workload often increases with additional non-core functions and the quality of the core activities suffers as the business grows. Outsourcing facility management processes in such scenario to a third party that focuses only on facility management plays an important role by allowing the key resources to focus on primary business tasks. Your facility management partner, with their skills and expertise, will produce quality deliverables faster, increasing your turn around time to the customer.
2. Increasing in-house efficiency with Better Risk Management
Outsourcing will allow the organization to share any associated risks with its outsourcing partners thereby reducing the burden. For example – outsourcing facility management processes to a competent outsourcing partner will reduce the risk involved in having the same task done in-house by staff that may not be as competent in that field. After allocating tasks to an outsourcing partner, they usually share the workload of the organization with employees. This allows the organization to develop an internal task force and use them more efficiently.
3. Cut cost and Improve service and delight the customer
All the benefits listed above come with the bonus benefit of lower cost and big savings! When you outsource your facility management services to a company like SORS Investment Company limited, you are getting access to quality services, increased access to technology tools like the latest maintenance software which drives efficiency and brings down costs. this is guaranteed to drive down cost. (You can save up to 15% costs)! Maintaining an infrastructure really can be an extra burden for some businesses, which outsourcing can remove. With on-time deliveries and high-quality services from your facility management partner, your customers will be delighted! Outsourcing can help you benefit from increased customer satisfaction and thus creating a stream of loyal customers.
4. Give your business a competitive edge
The ultimate benefit of outsourcing generally is that it helps any organization gain a competitive edge in the market. Through strategic outsourcing to an outsourcing partner, you are not only providing your customers with top-notch services but also you are increasing your productivity while managing your in-house resources intelligently. Outsourcing can help you surpass competitors who have not yet realized the benefits of outsourcing.
Outsourcing facility maintenance is a recommended option for companies without internal facilities maintenance expertise as it can prove both more effective and more cost-efficient. An outsourced provider like SORS Investment Limited can take on some of the responsibilities of an organization or perform the entire facilities maintenance function, helping you and your business to focus on your core business activities.